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Cracked shower base around the waste outlet

Does this sound familiar?

Is your shower base cracked?

A visible crack confirms the base surface has failed. It does not show whether the cause is impact, movement, inadequate support or deterioration below.

  • Avoid assuming the crack size matches the extent of damage.
  • Movement underfoot or nearby moisture makes prompt assessment more important.

Other signs to check

Other leaking-shower warning signs

You may notice one sign or several. They help a specialist know what to inspect, but they do not diagnose the cause online.
Water staining and moisture damage beside a shower doorway

Water marks nearby

Bubbling paint, swollen skirting, damp carpet or a musty smell can show moisture has travelled.

Cracked shower floor tile and deteriorated grout beside the screen

Cracked or moving finishes

Cracked grout, lifting tiles or a base that flexes can accompany movement or moisture.

Persistent moisture damage and organic growth in concealed shower materials

Mould that returns

Persistent mould or dark grout may mean the area is staying wet longer than intended.

Older tiled shower floor showing areas where water can pool around the drain

Slow drainage or pooling

Water that ponds or drains poorly is useful evidence when the whole shower system is assessed.

Failed shower floor opened to reveal damage beneath the tiled surface
The visible symptom can be only a small part of the condition behind the surface.

What may sit behind the crack

A cracked base is part of a connected shower system

The crack confirms a visible failure, but it cannot show whether support, waterproofing, drainage or surrounding materials have also been affected.

Support & substrate

Voids, deterioration or movement below the surface can place stress on the base above.

Waterproofing

A crack cannot confirm whether the concealed membrane and junctions remain sound.

Drainage & waste

Falls, waste connections and puddle-flange details affect how water leaves the recess.

Framing & moisture

Escaped water may affect wall linings, flooring or framing before the damage is visible.

The Proper Fix

Why Patching the Crack
Won't Fix an Unsupported Shower Base

A patch can cover the visible split, but it cannot stabilise movement, fill support voids, renew failed waterproofing or repair moisture damage below the base. The cause must be understood before the repair is chosen.

The surface-only approach

Patch the Visible Crack

  • Covers only the split: The repair does not reveal why the base cracked in the first place.
  • Movement remains: An unsupported or flexing base can place stress straight back into the patch.
  • Water risk remains: A patch cannot confirm or renew the waterproofing and waste details below.
  • Damage stays concealed: Wet substrate, flooring or framing may continue deteriorating out of sight.

The lasting repair pathway

Assess and Rebuild the Failed Base System

  • Review visible concerns: Discuss accessible construction details and the limits of a visual assessment.
  • Remove failed materials: Open the shower to the extent required by the confirmed condition.
  • Restore the hidden layers: Rebuild support, substrate, waterproofing and drainage as one system.
  • Complete the shower properly: Install the agreed base, finishes and fixtures on a sound foundation.

One clear next step

Shower Assessment & Rectification Quote

A shower rebuild specialist visits your home to assess the visible signs and the connected shower system before any project is recommended.

  • Visual assessment of accessible shower areas
  • Discussion of visible construction and waterproofing concerns
  • Recommended rectification and concealed-condition limitations
  • A quotation outlining proposed rectification works

Verified customer feedback

Google Reviews

★★★★★100+ 5-Star Google Reviews
See all our Google Reviews →
Mish Nan

Mish Nan

★★★★★1 week ago

Extremely happy with the showerman for the upgrade of our bathroom. We had issues with moisture seeping through our bathroom walls, causing moisture in our bathroom walls, rotting of the wood & bathroom floors. Eros and his team were so punctual, completed the job on time & exceeded our expectations. Amanda was so patient with our questions, very prompt with our emails & even answered questions when she was away on holiday! Yong the tiler was so professional. He was so meticulous & always turned up on time. Thank you so much for our beautiful shower. Would highly recommend

Geela Chee

Geela Chee

★★★★★6 weeks ago

We are very happy with our new shower, it looks great, and more importantly after using it several times the leak is definitely gone. They are very professional and thorough. Highly recommend them. Thank you Amanda, Yong and the team! Thank you ShowerMan!

Dean Woolf

Dean Woolf

★★★★★7 weeks ago

Very impressed with the quality of work and the ease of the completion of the whole project. It was done on time and on budget, even when some unexpected extra previous damage was found. Having their workers all in house meant it was all well coordinated with minimal downtime and they were in contact to say when they would be arriving each day. Highly recommend.

Matthew Coles (Matt)

Matthew Coles (Matt)

★★★★★15 weeks ago

Previous owners never waterproofed bathroom so our shower floor had rotted away with significant damage. The Shower Man not only rejoisted and rebuilt the floor and wall, but also followed the proper processes to waterproof the entire bathroom and give us a really nice total renovation. Very Happy!

Rehgan De Mather

Rehgan De Mather

★★★★★18 weeks ago

We are so glad we found The Shower Man Melbourne after discovering a leak in our bathroom. Their initial detailed report was a game-changer, allowing us to make an informed decision rather than guessing at the problem. While we ultimately chose to replace the bathrooms, the team made the entire renovation process seamless from end to end. Their pricing was highly competitive, and the service was top-notch. They kept us informed at every stage, and the craftsmanship on the final outcome is excellent. If you need a reliable team for bathroom repairs or full renovations in Melbourne, I highly recommend them!

Helen Weston

Helen Weston

★★★★★20 weeks ago

As a returning customer of The Showerman, it was very pleasing to find that I received the same level of professional service that I had received over 10 years ago. Amanda went over and above to organise my job, and Erol did a fantastic job on the shower recess. Many thanks Helen

Jen Patterson

Jen Patterson

★★★★★20 weeks ago

Very happy with the service provided by the Shower Man team. Amanda was so helpful when sorting through the quote and helping me to make decisions around tiles etc. All of the trades were polite and professional. They communicated well about next steps and always cleaned up after themselves at the end of each day. They were thorough and detail-oriented and it resulted in a fantastic ensuite renovation. I would recommend them to anyone.

Mike McCarthy

Mike McCarthy

★★★★★20 weeks ago
Sue Jamieson

Sue Jamieson

★★★★★21 weeks ago

If you need a small or larger repair/renovation to your bathroom this is the company! So approachable and professional. An immaculate attention to detail. A great team who work quietly and efficiently to complete an excellent outcome in a timely manner.

Tracey Vo

Tracey Vo

★★★★★23 weeks ago
Donna Landy

Donna Landy

★★★★★29 weeks ago

To Amanda, Erol, Yung, Josh and Chris.. thankyou for the excellent communication and a wonderful new shower. All aspects of the project were carried out to the highest standards and no shortcuts were taken. Very highly recommended 10/10.

Nicholas Graham

Nicholas Graham

★★★★★32 weeks ago

We got a shower diagnostic report completed and overall the service was very good. Amanda was prompt, communicated clearly and produced a well-structured report that clearly outlined which waterproofing standards were met and which were not.

Cath Anderson

Cath Anderson

★★★★★35 weeks ago

I cannot recommend this team enough. From the initial consultation booking with Amanda, to quotes, booking the job, choosing tiles and bathroom layout, starting the job on time, completing the job on time, quality workmanship, attention to detail, cleaning up, communication everyday as to arrival time and the result is stunning. We are going to have a bathroom party to celebrate 🍾 Outside of this, every staff member was professional, polite, respectful and friendly. This project came at a particularly difficult few weeks of my life with my brother passing away. I was worried how I would manage with tradies in the house when I just wanted to hide from the world and grieve. Well they were so caring and respectful it was actually comforting having them around.They even gave me a beautiful bunch of flowers 💐 and offered lots of kind words and offers of support above and beyond what you would expect. Thank-you Shower Man team, we are thrilled with the result and also the renovation experience with your team. All the very best 🙏

George Hirezi

George Hirezi

★★★★★35 weeks ago
Kodi Tecklenburg

Kodi Tecklenburg

★★★★★38 weeks ago

Long overdue review, but still wanted to share my feedback! Last November we contacted the Shower Man to get our bathroom assessed for a renovation. They came and assessed our bathroom, and had an available slot for us in just a few short weeks ahead. We went to the showroom and had excellent support in picking our design and ideas. Then once the works started the whole renovation process was completed in about 9-10 days and we are super happy with how it turned out. Could not recommend these guys enough!

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Select the Professional Shower Assessment & Rectification Quote – $159 in the shared booking form.

How We Behave Inside Your Home

Our Red Carpet Service

Most trades treat your bathroom like a worksite. We treat it like a room in someone's home, because it is one. Before anyone joins us on site they go through intensive in-house training: written quizzes, spot checks, and daily practice against a documented standard.

"We treat our clients with the utmost respect and work on their bathrooms as we would our own. Every touch point with the client needs to be positive."
Founding Pillars, The Shower Man Melbourne

On Time, All the Time

We respect your time. We arrive when we said we would. The van is tracked, arrival is confirmed, and if anything shifts you hear from us before you hear it from the clock.

Protect the Home First

Dropsheets from your front door through to the bathroom every day. No walking across the lawn; we use the pathway. Bathtubs and finished surfaces get shielded. Your home stays your home while we're working in it.

Work Clean, End Clean

Work areas vacuumed and wiped at the end of every day. All rubbish, boxes, and materials leave with us. Festool M-class dust extraction, no skip bin on your nature strip.

Keep You in the Loop

You hear from us at every step. What's happening today. What's next. Photos from site. If something changes, you know before it becomes a problem.

No Problems Made Yours

If something goes sideways, we solve it. We don't turn up with a problem for you to fix. Every trade on site is on our payroll, so nobody's blaming the other guy. The buck stops with us.

Rewarded, Not Told

Every month we run an internal competition: the best client review wins the month. Above-award pay, real professional development, and team trips overseas. Our people look after you because they want to be here.

Read hundreds of homeowners talking about exactly this experience on our Google reviews. It's not a marketing line. It's the standard we hire, train, and measure against every day.

Our Story & Team

Meet Our Team

Of Police-background-checked In-House professionals

Amanda

Amanda

Founder & Managing Director

Charla

Charla

Office Manager

Erol

Erol

Founder & Quality Control

Riley

Riley

Carpenter Waterproofer All-Rounder

Yong

Yong

Floor & Wall Tiler Waterproofer

15+ Years of Bathrooms, Showers & Happy Clients

Our Story Video Poster

Family-Owned Since 2010

Started by Erol & Amanda.
Still run by Erol & Amanda.

Erol & Amanda, Founders

Erol left school at 16 and picked up his first tiling job. 35+ years later, he's still on the tools. Melbourne homes are still built with the same shortcuts that started this business.

The Shower Man began in a garage in 2010 after Erol saw too many showers being rebuilt the wrong way. Amanda ran the office. He ran the trade.

15+ years on we've got a factory, a showroom, a payroll team, and the same one landline that we started with.