About Us
Our Story
Erol & Amanda
Founders, Still on the Tools
Family-owned. 15+ years in Melbourne showers.
35+
Years Erol has been tiling (started at 16)
2010
The year Erol and Amanda founded The Shower Man Melbourne
15+
Years operating under the same name from the same city
100+
Five-star Google reviews from Melbourne homeowners
10
Year written waterproofing warranty provided with shower rebuilds
1
Pakenham showroom & warehouse, by appointment only
As a child growing up in Melbourne, all Erol ever wanted was to use his hands and build. He left school at 16 and started his career as a floor and wall tiler.
He went on to learn from architectural builders and waterproofing experts, developing practical experience with waterproofing systems and bathroom tiling. That work also showed him how rushed construction and incorrect waterproofing could leave homeowners dealing with leaking showers.
Erol and his wife Amanda founded The Shower Man Melbourne in 2010 to focus on shower repairs and bathroom rebuilds. In the early days, Erol worked on the tools while Amanda handled calls, marketing and customer communication from their home office.
As the business grew, they added a Pakenham factory and appointment-only showroom, marked vans, and employed tilers and rebuilders. Team members complete in-house training before attending a client's home, giving the business one team and one point of accountability for the work.
Today, the process starts with an arranged appointment. Customers receive a written scope and price before work begins, updates while the job is underway, and written warranty documentation for covered rebuild work.
Inside the home, the team lays protection along the access route, shields finished surfaces, and cleans the work area at the end of each day. If the scope needs to change, the office and site team explain what has changed before further work is agreed.
Erol and Amanda remain involved in the family business they started in Melbourne. Their service standards are based on clear communication, documented work and taking responsibility before, during and after an appointment.
Best regards,
Erol and Amanda
Managing Directors
The Shower Man Melbourne
Our Service Standards
What to Expect At Each Stage
We call our customer-care process Red Carpet Service. In practical terms, it is a set of documented standards covering how appointments are arranged, how work is explained, and how our team works inside your home.
Before work starts, you receive a written scope and price. During the job, the employed team protects access areas, cleans the work area each day, and keeps you informed about progress or changes.
After covered rebuild work is complete, you receive written warranty documentation and have one business to contact. Our Pakenham showroom is also available by appointment when product selections or an in-person discussion are needed.
"We treat our clients with the utmost respect and work on their bathrooms as we would our own. Every touch point with the client needs to be positive. We can't leave room for anything to create doubt."
Founding Pillars, The Shower Man Melbourne
These are the service standards our team is trained to follow before, during and after an appointment.
Appointments and Arrival
Appointments are arranged in advance. Our team confirms arrival details, and if timing changes, we contact you with an update.
Written Scope and Price
Before work begins, you receive a written scope and price so the agreed work is documented. Any proposed change is explained before additional work proceeds.
An Employed Team
Our tilers and rebuilders are employed by The Shower Man rather than sent by separate subcontracting businesses. One team coordinates the appointment and the work.
Protect and Clean
We lay dropsheets along the access route, shield finished surfaces, use dust extraction, and vacuum and wipe the work area at the end of each day.
Progress Updates
We explain what is happening, what comes next, and any issue that may affect the agreed work. Site photos can be used to document progress.
Handover and Warranty
At completion, we provide the relevant written warranty documentation for covered rebuild work and remain the single business to contact about that work.
Compare Before You Book
Handyman. One-Man Show.
Or The Shower Man.
Whatever type of provider you consider, compare the same practical details before booking: who performs the work, what is documented, and who remains responsible afterwards.
| Type 1: Handyman | Type 2: One-Man Show | Type 3: The Shower Man | |
|---|---|---|---|
| Business type | Ask how long the business has operated and whether shower work is its focus. | Ask who coordinates the job and whether other businesses will perform the work. | Family-owned specialist, operating since 2010. |
| Team | Ask who will attend and which parts of the work they perform. | Ask for the names and responsibilities of any subcontracted trades. | Employed tilers and rebuilders, coordinated by one business. |
| Warranty | Ask for the warranty terms in writing before booking. | Confirm who provides the warranty when several businesses are involved. | 10-year written waterproofing warranty provided with shower rebuilds. |
| Physical premises | Confirm where the business is based and how appointments are arranged. | Ask whether product selections can be viewed in person. | Bricks-and-mortar showroom and warehouse in Pakenham. By appointment only. |
| Review track record | Check recent independent reviews and how the business responds to issues. | Look for reviews that describe communication, cleanliness and follow-up. | Over 100 five-star Google reviews. 5.0 on Word of Mouth. |
| If you need us in 5 years | Confirm the business name, address and warranty contact details. | Check who remains responsible if different trades performed the work. | Same Pakenham landline. Same office. Same people. |
| Insurance | Ask for current insurance details relevant to the proposed work. | Confirm how each business attending the site is covered. | $10M+ public liability. WorkCover. Every trade covered. |
| Recourse if it fails | Confirm in writing who is responsible for the completed scope. | Ask which business owns follow-up when several trades are involved. | One business. One warranty. Same address, same phone. |
Handyman
Ask how long the business has operated and whether shower work is its focus.
One-Man Show
Ask who coordinates the job and whether other businesses will perform the work.
The Shower Man
Family-owned specialist, operating since 2010.
Handyman
Ask who will attend and which parts of the work they perform.
One-Man Show
Ask for the names and responsibilities of any subcontracted trades.
The Shower Man
Employed tilers and rebuilders, coordinated by one business.
Handyman
Ask for the warranty terms in writing before booking.
One-Man Show
Confirm who provides the warranty when several businesses are involved.
The Shower Man
10-year written waterproofing warranty provided with shower rebuilds.
Handyman
Confirm where the business is based and how appointments are arranged.
One-Man Show
Ask whether product selections can be viewed in person.
The Shower Man
Bricks-and-mortar showroom and warehouse in Pakenham. By appointment only.
Handyman
Check recent independent reviews and how the business responds to issues.
One-Man Show
Look for reviews that describe communication, cleanliness and follow-up.
The Shower Man
Over 100 five-star Google reviews. 5.0 on Word of Mouth.
Handyman
Confirm the business name, address and warranty contact details.
One-Man Show
Check who remains responsible if different trades performed the work.
The Shower Man
Same Pakenham landline. Same office. Same people.
Handyman
Ask for current insurance details relevant to the proposed work.
One-Man Show
Confirm how each business attending the site is covered.
The Shower Man
$10M+ public liability. WorkCover. Every trade covered.
Handyman
Confirm in writing who is responsible for the completed scope.
One-Man Show
Ask which business owns follow-up when several trades are involved.
The Shower Man
One business. One warranty. Same address, same phone.
Check written scopes, insurance and warranty terms before booking. You can also visit our Pakenham showroom by appointment, check our AIW and ATC memberships, or read the 100+ reviews.
Our Team
Amanda
Founder & Managing Director
Charla
Office Manager
Erol
Founder & Quality Control
Riley
Carpenter Waterproofer All-Rounder
Yong
Floor & Wall Tiler Waterproofer
The Truth About Repairing Cracked Shower Bases
10 Practical Reasons to Choose Our Team
Choosing a bathroom specialist involves more than comparing a headline price. These points explain how our team is trained, how work is documented, where we are based, and what customers can expect while we are working in their home.
The Shower Man Melbourne is a local family-owned and operated business. Erol and Amanda remain involved, giving customers one business to contact throughout the work.
Our team is well-versed and well-trained in the National Construction Code & AS-3740 standards. The official Australian Standard for the waterproofing of domestic and residential wet areas, such as bathrooms, showers, and ensuites.
We are proud members of the Australian Tile Council and the Australian Institute of Waterproofing, so we are current with industry standards.
Our entire team are Gripset Waterproofing Accredited Practitioners, meaning your waterproofing is done to a certified standard, not guesswork.
Our Pakenham facility includes a showroom that customers can visit by appointment to discuss the work and view selections.
Our team follows documented site practices, including protecting access routes and finished surfaces and cleaning the work area at the end of each day.
Products are selected for the application, with commonly used materials stocked at our Pakenham facility.
You receive updates about the current stage, what comes next, and any proposed change to the agreed scope.
You receive a written scope and price before work begins, so the agreed work and cost are documented.
The business was founded in 2010 and has more than 100 five-star Google reviews from Melbourne homeowners.
We also have our 10-Point Guarantee, which sets out the written coverage and service commitments that apply.
Mish Nan
Extremely happy with the showerman for the upgrade of our bathroom. We had issues with moisture seeping through our bathroom walls, causing moisture in our bathroom walls, rotting of the wood & bathroom floors. Eros and his team were so punctual, completed the job on time & exceeded our expectations. Amanda was so patient with our questions, very prompt with our emails & even answered questions when she was away on holiday! Yong the tiler was so professional. He was so meticulous & always turned up on time. Thank you so much for our beautiful shower. Would highly recommend
Geela Chee
We are very happy with our new shower, it looks great, and more importantly after using it several times the leak is definitely gone. They are very professional and thorough. Highly recommend them. Thank you Amanda, Yong and the team! Thank you ShowerMan!
Dean Woolf
Very impressed with the quality of work and the ease of the completion of the whole project. It was done on time and on budget, even when some unexpected extra previous damage was found. Having their workers all in house meant it was all well coordinated with minimal downtime and they were in contact to say when they would be arriving each day. Highly recommend.
Matthew Coles (Matt)
Previous owners never waterproofed bathroom so our shower floor had rotted away with significant damage. The Shower Man not only rejoisted and rebuilt the floor and wall, but also followed the proper processes to waterproof the entire bathroom and give us a really nice total renovation. Very Happy!
Rehgan De Mather
We are so glad we found The Shower Man Melbourne after discovering a leak in our bathroom. Their initial detailed report was a game-changer, allowing us to make an informed decision rather than guessing at the problem. While we ultimately chose to replace the bathrooms, the team made the entire renovation process seamless from end to end. Their pricing was highly competitive, and the service was top-notch. They kept us informed at every stage, and the craftsmanship on the final outcome is excellent. If you need a reliable team for bathroom repairs or full renovations in Melbourne, I highly recommend them!
Helen Weston
As a returning customer of The Showerman, it was very pleasing to find that I received the same level of professional service that I had received over 10 years ago. Amanda went over and above to organise my job, and Erol did a fantastic job on the shower recess. Many thanks Helen
Jen Patterson
Very happy with the service provided by the Shower Man team. Amanda was so helpful when sorting through the quote and helping me to make decisions around tiles etc. All of the trades were polite and professional. They communicated well about next steps and always cleaned up after themselves at the end of each day. They were thorough and detail-oriented and it resulted in a fantastic ensuite renovation. I would recommend them to anyone.
Mike McCarthy
Sue Jamieson
If you need a small or larger repair/renovation to your bathroom this is the company! So approachable and professional. An immaculate attention to detail. A great team who work quietly and efficiently to complete an excellent outcome in a timely manner.
Tracey Vo
Donna Landy
To Amanda, Erol, Yung, Josh and Chris.. thankyou for the excellent communication and a wonderful new shower. All aspects of the project were carried out to the highest standards and no shortcuts were taken. Very highly recommended 10/10.
Nicholas Graham
We got a shower diagnostic report completed and overall the service was very good. Amanda was prompt, communicated clearly and produced a well-structured report that clearly outlined which waterproofing standards were met and which were not.
Cath Anderson
I cannot recommend this team enough. From the initial consultation booking with Amanda, to quotes, booking the job, choosing tiles and bathroom layout, starting the job on time, completing the job on time, quality workmanship, attention to detail, cleaning up, communication everyday as to arrival time and the result is stunning. We are going to have a bathroom party to celebrate 🍾 Outside of this, every staff member was professional, polite, respectful and friendly. This project came at a particularly difficult few weeks of my life with my brother passing away. I was worried how I would manage with tradies in the house when I just wanted to hide from the world and grieve. Well they were so caring and respectful it was actually comforting having them around.They even gave me a beautiful bunch of flowers 💐 and offered lots of kind words and offers of support above and beyond what you would expect. Thank-you Shower Man team, we are thrilled with the result and also the renovation experience with your team. All the very best 🙏
George Hirezi
Kodi Tecklenburg
Long overdue review, but still wanted to share my feedback! Last November we contacted the Shower Man to get our bathroom assessed for a renovation. They came and assessed our bathroom, and had an available slot for us in just a few short weeks ahead. We went to the showroom and had excellent support in picking our design and ideas. Then once the works started the whole renovation process was completed in about 9-10 days and we are super happy with how it turned out. Could not recommend these guys enough!
Why Choose The Shower Man?
Here's 5 reasons why...
- 1
Written Scope Before Work Starts
The proposed work and price are documented before the job begins, giving you a clear record of what has been agreed.
- 2
We Are Shower Repair Specialists
We don't install kitchens; we don't build decks; we don't repair gutters... WE FIX SHOWERS AND BATHROOMS! So, if you have a shower issue, call your local specialist today!
- 3
35+ Years on the Tools
Amanda and Erol founded The Shower Man in 2010, and Erol has 35+ years of hands-on tiling experience after starting at 16.
- 4
Pakenham Owned & Operated
The Shower Man is a locally owned and operated business based in Pakenham, Melbourne, serving Melbourne homeowners from Pakenham to Point Cook.
- 5
Written Warranty Information
Shower rebuild customers receive written warranty documentation. Our 10-Point Guarantee explains the coverage and service commitments. Click here to check it out.
Select the Professional Shower Assessment & Rectification Quote – $159 in the shared booking form.
Written scope. Employed team. Documented warranty.
The Shower Man visual assessment
Stop guessing.Plan your shower rebuild before you pay for the wrong fix.
A shower rebuild specialist reviews accessible areas and visible construction and waterproofing concerns, then discusses the recommended rectification works.
Your first step
Shower Assessment& Rectification Quote
specialist visit
The $159 fee is paid in full online to secure your booking.
Professional Shower Assessment & Rectification Quote – $159 includes a visual assessment, consultation and a quotation outlining proposed rectification works.
For customers considering engaging us for professional rebuilding or rectification works.
What happens during the visit
Accessible-area visual assessment
We look at visible signs and construction concerns; we do not trace leaks or conduct diagnostic testing.
Visible waterproofing concerns
We discuss visible warning signs without opening surfaces or confirming hidden waterproofing or structural conditions.
The recommended scope
We identify the work that may be needed, so you can avoid choosing a trial-and-error repair.
Rectification quotation
You receive a quotation for proposed rectification works, not a formal inspection, insurance or legal report.
Why we don’t offer “free quotes”
The visit allows time to discuss your project and visually assess accessible areas. It cannot establish a leak source or confirm concealed conditions.For a leaking shower or signs of waterproofing failure or non-compliant construction, our minimum rectification service is a complete shower rebuild.
A visual assessment, consultation and quotation for proposed rectification works. Select the Professional Shower Assessment & Rectification Quote – $159 in the shared booking form.
Our No risk
10 Point Shower Man Guarantees
Problem Solved, Or It's FREE Guarantee
Fixed Price Guarantee
10- Year Guarantee
Permanent Solution Guarantee
8 Point Quality Inspection Guarantee
Best Intentions, Integrity Always Guarantee
Show Up Guarantee
The Best You've Ever Had Guarantee
Always There For You Guarantee
Work Clean Guarantee
Select the Professional Shower Assessment & Rectification Quote – $159 in the shared booking form.